I am rather new to the online fiction world, but I'm not new to web publishing. I publish a webcomic, "Help Desk" (https://www.ubersoft.net) and have been doing so since 1996.
Unfortunately this has proven to be a detriment rather than an asset when it comes to designing a site that works for publishing a web novel. Webcomics have the advantage of being primarily visual, so it's easy to point the reader in the direction where you want them to go. Publishing a web novel on a site that you want to ultimately design to accommodate more than one work is a lot harder to pull off, especially when the only thing you're used to designing is your web comic, and you have a habit of reusing the same Drupal template over and over and over again (because creating a Drupal template is a painfully difficult process).
At any rate, for the last three months of 2010 I set up a site for my web novel (https://www.unexploredhorizons.net) and a week after going live I massively redesigned it because it was intolerably difficult to use. It's a lot easier to navigate now -- it truly is -- but I'm pretty sure it's still miles away from where it actually needs to be before it can be called "comfortably usable." So for those of you who have had experience with these things, I would love some advice on the site design... for those of you with no specific experience in designing, but a lot of experience in using/navigating these sites, I'd like your feedback as well.
Thanks for any feedback you can provide.